There have been reports of issues with customs denying the import of new OVMS modules especially to Germany. This has been reported for deliveries from both UK and China.
Example (german): www.goingelectric.de/forum
The manufacturer (Open Vehicles Ltd.) is printed on the bottom label on every module, this also includes the FCC ID.
The multilingual quick start info sheet on the first setup has been missing from some deliveries. We're in contact with the factory and Fasttech to fix this.
If you're having issues with customs, download the documents from here: